fb678 Privacy Policy — How We Handle Your Data

Introduction

Who This Policy Applies To

This Privacy Policy applies to all users of the fb678 website and mobile site located at fb678.bet, including registered account holders, visitors who browse without registering, and any person who contacts fb678 support. By using fb678, you acknowledge that you have read this Privacy Policy and understand how your data is processed. If you do not agree with this policy, please do not use the fb678 platform.

fb678 is committed to protecting the privacy and security of the personal data you share with us. We collect only what we need, we use it only for the purposes described in this policy, and we do not sell your personal data to any third party. This policy is written in plain language to ensure every player across Bangladesh can understand exactly how their information is handled.

Data Collection

What Personal Data fb678 Collects

fb678 collects personal data in several categories depending on how you use the platform. The categories below cover all data types we may hold about you:

Data Use

How fb678 Uses Your Personal Data

fb678 uses the personal data it collects strictly for the following purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent:

• 3.1Account creation and maintenance: to register your account, verify your identity through KYC, and maintain the security of your account throughout your use of fb678.
• 3.2Payment processing: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain an accurate transaction record for your account.
• 3.3Responsible gaming compliance: to monitor betting patterns and session activity in order to identify signs of problematic gambling behaviour and to apply responsible gaming tools such as deposit limits and time-outs where appropriate.
• 3.4Fraud prevention and security: to detect and prevent fraudulent transactions, money laundering, account takeover attempts, and other prohibited activity as defined in our Terms and Conditions.
• 3.5Customer support: to respond to your queries, resolve account issues, investigate complaints, and provide assistance when you contact our support team via the fb678 platform.
• 3.6Platform improvement: to analyse aggregated, anonymised usage data to improve the performance, stability, and feature set of the fb678 platform. Individual player data is not used for this purpose without anonymisation.

Legal Basis

Why fb678 Is Permitted to Process Your Data

Every data processing activity fb678 carries out has a defined legal basis. The table below maps our processing purposes to their corresponding legal justification:

Data Sharing

Who fb678 Shares Your Data With

fb678 does not sell personal data. We share player data only with the categories of recipients listed below, and only to the extent necessary for the stated purpose:

• 5.1Payment service providers: transaction data is shared with bKash, Nagad, Rocket, Upay, and card processing partners solely to complete deposit and withdrawal requests initiated by you. These providers process data under their own privacy policies and are bound by applicable financial regulations.
• 5.2Game technology providers: game session data (stake amount, outcome, session start/end time) is shared with game studios such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi to facilitate gameplay and resolve any technical disputes. These providers act as data processors under agreements with fb678.
• 5.3Regulatory and law enforcement authorities: where fb678 is legally required to disclose data to a competent authority — such as in response to a lawful court order, anti-money-laundering investigation, or regulatory audit — we will comply with such requirements and will notify you where legally permitted to do so.
• 5.4Fraud detection and platform integrity partners: anonymised or pseudonymised device fingerprint and behavioural data may be shared with specialist fraud-detection services to protect the platform and its players from fraudulent accounts, scripted betting, and collusion rings.

Data Retention

How Long fb678 Keeps Your Data

fb678 retains personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law. The following retention periods apply:

• 6.1Active account data — including identity, financial, and activity records — is retained for the full duration of your account's existence and for a minimum of 5 years following permanent account closure, to meet anti-money-laundering record-keeping obligations.
• 6.2Support correspondence and complaint records are retained for 3 years from the date of the most recent communication, to allow investigation of any complaint escalation or regulatory enquiry that may arise after the original interaction.
• 6.3Technical and device data (IP logs, session logs) are retained for 12 months from the date of collection unless they form part of a fraud or security investigation, in which case they are retained until the investigation is formally closed.

Your Rights

Your Data Rights as an fb678 Player

As a player on the fb678 platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our support team via the platform:

• 7.1Right of access: you may request a copy of the personal data fb678 holds about you. We will respond within a reasonable timeframe and provide the data in a readable format.
• 7.2Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. Account profile fields can be updated by contacting support with supporting documentation.
• 7.3Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent (if consent was the legal basis), or where you object to processing and there is no overriding legitimate interest. Note that erasure requests may be declined where retention is required by law (e.g., AML record-keeping obligations).
• 7.4Right to restriction: you may request that fb678 restrict processing of your data while a rectification request or objection is being assessed, or where processing is unlawful but you prefer restriction over erasure.
• 7.5Right to data portability: where processing is based on your consent or on contractual necessity and is carried out by automated means, you may request a copy of your data in a structured, machine-readable format.

fb678 will respond to all verified data rights requests within 30 days of receipt. Where a request is complex or numerous, this period may be extended by a further 30 days with notice to you. There is no charge for exercising your data rights unless requests are manifestly unfounded or excessive.

Security

How fb678 Protects Your Personal Data

fb678 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption for all data transmitted between your device and the fb678 platform, access controls that limit which staff members can view personal data, regular security reviews of platform infrastructure, and secure storage of KYC documents with restricted access. While no platform can guarantee absolute security, fb678 maintains a proactive approach to data security and reviews its controls on a regular basis.

If fb678 becomes aware of a personal data breach that is likely to result in a risk to player rights and freedoms, we will take immediate steps to contain the breach and will notify affected players without undue delay where required. Players are encouraged to report any suspected security issue via fb678 support immediately.

Cookies

How fb678 Uses Cookies and Similar Technologies

fb678 uses cookies and similar tracking technologies on the fb678.bet website and mobile site. A cookie is a small text file stored on your device when you visit a website. The following types of cookies are used:

• 9.1Essential cookies: these are strictly necessary for the platform to function. They maintain your login session, remember your language preference, and enable secure navigation between pages. These cookies cannot be disabled without breaking core platform functionality.
• 9.2Analytics cookies: these collect anonymised data about how players use the platform — which pages are visited, how long sessions last, and which features are used most. This data helps fb678 identify performance bottlenecks and improve the user experience. Analytics data is not linked back to your personal account.
• 9.3You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to use the fb678 platform. Disabling analytics cookies will not affect your ability to play games, place bets, or manage your account.

Policy Updates

Changes to This Privacy Policy

fb678 reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, applicable law, or platform features. When material changes are made, the effective date at the top of this page will be updated. For significant changes that affect your rights, fb678 will make reasonable efforts to notify active players via the platform or via registered contact details.

Your continued use of fb678 after any update to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to revisit this page periodically to stay informed about how your data is protected.