Responsible Gaming at fb678

Our Commitment

fb678's Commitment to Safe Gambling

At fb678, we believe that gambling should always be a form of entertainment, never a financial solution or an escape from personal difficulties. Our platform serves players across Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, and beyond — and we take seriously the responsibility that comes with operating an online casino and sports betting platform in Bangladesh.

fb678 provides a range of player protection tools so that you remain in control of your gambling activity at all times. These tools are available directly through the platform and can be activated by contacting our support team. No player should feel alone when gambling starts to feel like a problem — our team is here to help.

Protection Tools

Player Protection Tools Available at fb678

Every fb678 account holder has access to the following responsible gaming tools. Contact our support team via the platform to activate any of them:

Age Policy

fb678 is Strictly for Adults Aged 21 and Above

fb678 enforces a strict minimum age policy of 21 years for all account holders. This applies to every player regardless of location within Bangladesh — whether you are in Dhaka, Sylhet, Cox's Bazar, Mymensingh, or Rangpur. When you register an account, you confirm that you are aged 21 or above and that you are gambling with your own funds.

During the KYC (Know Your Customer) verification process, fb678 will verify your age and identity using government-issued photo identification. Any account found to belong to a person under the age of 21 will be immediately closed, all funds will be returned to the payment method used for deposit, and any winnings will be forfeited.

Warning Signs

Recognising the Warning Signs of Problem Gambling

Problem gambling can affect anyone, regardless of income, background, or how long they have been gambling. The following behaviours are recognised warning signs that gambling may have become a problem:

• Spending more than you planned on gambling, or repeatedly going over self-set limits without noticing.
• Chasing losses — continuing to gamble in an attempt to win back money that has already been lost.
• Borrowing money from family, friends, or financial services to fund gambling sessions.
• Neglecting work, studies, family responsibilities, or social commitments because of time or money spent on gambling.
• Feeling anxious, irritable, or restless when not gambling, or when trying to cut down or stop.
• Using gambling as a way to cope with stress, depression, anxiety, loneliness, or other emotional difficulties.
• Hiding gambling activity from family members or close friends, or lying about the amounts lost or won.

Self-Assessment

Quick Self-Assessment: Is Your Gambling in Control?

Take a moment to reflect honestly on the questions below. If you answer "yes" to three or more, we encourage you to take a break and reach out to our support team:

There are no wrong answers here — this checklist is a private tool to help you reflect. fb678 will never penalise you for using responsible gaming resources. Reaching out is a sign of strength.

Activation Guide

How to Activate Your Responsible Gaming Tools

Activating any of the protection tools listed above is straightforward. Follow these steps to set up deposit limits, time-outs, or self-exclusion on your fb678 account:

1. 1Log in to your fb678 account using the fb678 Login page.
2. 2Navigate to your Account Settings or contact our support team directly via the live chat or support email.
3. 3State the tool you wish to activate (deposit limit, time-out period, or self-exclusion) and the specific parameters you want applied (e.g., daily deposit cap of ৳5,000; 7-day time-out; 6-month self-exclusion).
4. 4Our support team will confirm activation within a short period. Deposit limits take effect immediately; time-out and self-exclusion are processed within 24 hours of your request.

Safe Gambling Tips

Practical Tips for Keeping Gambling Safe and Enjoyable

Most players on fb678 gamble for fun and manage their activity responsibly. The following practical tips help keep gambling a positive experience: always set a budget before you start and stick to it regardless of results; treat any losses as the cost of entertainment, not money that must be won back; never gamble while under the influence of alcohol or when you are feeling emotional distress; take regular breaks — step away from the screen every 30-45 minutes during longer sessions; avoid using bKash or Nagad balance intended for household bills or essential expenses as a gambling bankroll.

Gambling should never compete with life priorities. If a session is taking longer than you intended, or you notice that you are chasing a result rather than enjoying the game, close the app and return when you feel more relaxed. The games at fb678 will always be there — your financial wellbeing is more important than any single bet.

fb678 encourages all players to keep gambling in its proper place — as one leisure activity among many. Celebrate wins modestly, accept losses calmly, and never let the outcome of a bet affect your mood, relationships, or financial decisions outside the platform.

Getting Help

If Gambling Feels Like a Problem, Get Help Now

fb678 takes problem gambling seriously. If you feel that your gambling has moved beyond entertainment and is causing harm to your finances, relationships, mental health, or daily routine, please do not wait — contact our support team immediately via the platform. Our team is trained to assist players who are experiencing difficulties and can activate protective measures on your account the same day you reach out.

If you need to talk to someone outside of fb678, we encourage you to reach out to a qualified mental health professional or counselling service in Bangladesh. Seeking help is always the right decision, and doing so early greatly improves outcomes. Remember: problem gambling is a recognised condition — it is not a character flaw, and effective support is available.